{"id":4589,"date":"2025-09-29T11:11:41","date_gmt":"2025-09-29T03:11:41","guid":{"rendered":"https:\/\/fluixbloom.com\/?page_id=4589"},"modified":"2026-04-21T16:00:48","modified_gmt":"2026-04-21T08:00:48","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/fluixbloom.com\/index.php\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"\n<p>At RACING STARS PTE. LTD., we want you to love your activewear. If something isn\u2019t right, our returns process is simple\u2014here\u2019s what you need to know:\u200b<\/p>\n\n\n\n<p>1. Eligibility: When You Can Return\u200b<\/p>\n\n\n\n<p>To request a return, your item must meet these two conditions:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You request it <strong>within 30 days of delivery<\/strong> (we\u2019ll check the delivery date from your order tracking).\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item is <strong>unused, unwashed, and has all original tags attached<\/strong> (e.g., no gym wear marks, no cut tags, no stains).\u200b<\/li>\n<\/ul>\n\n\n\n<p><em>Note: Clearance\/sale items are final sale\u2014they can\u2019t be returned or exchanged.<\/em>\u200b<\/p>\n\n\n\n<p>2. How to Start a Return (3 Easy Steps)\u200b<\/p>\n\n\n\n<p>Step 1: Email us to confirm\u200b<\/p>\n\n\n\n<p>Send an email to <a href=\"mailto:customer@fluixbloom.com\" rel=\"noreferrer noopener\" target=\"_blank\">c<\/a><a href=\"mailto:customer@fluixbloom.com\" rel=\"noreferrer noopener\" target=\"_blank\">ustom<\/a><a href=\"mailto:customer@fluixbloom.com\" rel=\"noreferrer noopener\" target=\"_blank\">er@fl<\/a><a href=\"mailto:customer@fluixbloom.com\" rel=\"noreferrer noopener\" target=\"_blank\">uixbl<\/a><a href=\"mailto:customer@fluixbloom.com\" rel=\"noreferrer noopener\" target=\"_blank\">oom.c<\/a><a href=\"mailto:customer@fluixbloom.com\" rel=\"noreferrer noopener\" target=\"_blank\">om<\/a> with:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number (found in your order confirmation email).\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The name of the item you want to return.\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A short reason (e.g., \u201cwrong size,\u201d \u201cchanged mind\u201d).\u200b<\/li>\n<\/ul>\n\n\n\n<p>We\u2019ll reply within 1-2 business days with a \u201cReturn Confirmation\u201d and our return address.\u200b<\/p>\n\n\n\n<p>Step 2: Ship the item back\u200b<\/p>\n\n\n\n<p>Pack the item safely (use the original packaging if possible) and ship it to our Singapore address:\u200b<\/p>\n\n\n\n<p>71 UBI ROAD 1, #08-34, OXLEY BIZHUB,SINGAPORE 408732\u200b<\/p>\n\n\n\n<p><em>Please keep your shipping receipt\u2014you\u2019ll need it to track the package.<\/em>\u200b<\/p>\n\n\n\n<p>Step 3: We process your refund\/exchange\u200b<\/p>\n\n\n\n<p>Once we receive and check your item (takes 2-3 business days), we\u2019ll:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For refunds: Send your money back to the original payment method (e.g., credit card, PayPal). This takes 3-5 business days to show up in your account.\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For exchanges: Ship the new size\/style to you for free (we cover international shipping for exchanges!).\u200b<\/li>\n<\/ul>\n\n\n\n<p>3. Important Notes for International Orders\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Return shipping costs<\/strong>: You (the customer) pay for shipping the item back to Singapore. We don\u2019t cover these costs.\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Customs\/taxes<\/strong>: Any customs fees or taxes you paid when receiving the order won\u2019t be refunded (these are charged by your country\u2019s government, not us).\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Delivery delays<\/strong>: International shipping can take 7-14 days\u2014please factor this in if you\u2019re close to the 30-day return deadline.\u200b<\/li>\n<\/ul>\n\n\n\n<p>4. What We Can\u2019t Accept\u200b<\/p>\n\n\n\n<p>We can\u2019t process returns for items that are:\u200b<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Used, washed, or missing tags.\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Damaged by you (e.g., tears from improper use, stains from makeup).\u200b<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom-made items (if you ordered a personalized design).<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>At RACING STARS PTE. LTD., we want you to love your activewear. If something isn\u2019t right, our returns process is simple\u2014here\u2019s what you need to know:\u200b 1. Eligibility: When You Can Return\u200b To request a return, your item must meet these two conditions:\u200b Note: Clearance\/sale items are final sale\u2014they can\u2019t be returned or exchanged.\u200b 2. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4589","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/fluixbloom.com\/index.php\/wp-json\/wp\/v2\/pages\/4589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fluixbloom.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fluixbloom.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fluixbloom.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fluixbloom.com\/index.php\/wp-json\/wp\/v2\/comments?post=4589"}],"version-history":[{"count":3,"href":"https:\/\/fluixbloom.com\/index.php\/wp-json\/wp\/v2\/pages\/4589\/revisions"}],"predecessor-version":[{"id":4643,"href":"https:\/\/fluixbloom.com\/index.php\/wp-json\/wp\/v2\/pages\/4589\/revisions\/4643"}],"wp:attachment":[{"href":"https:\/\/fluixbloom.com\/index.php\/wp-json\/wp\/v2\/media?parent=4589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}